KENTUCKY COMMUNITY AND TECHNICAL COLLEGE SYSTEM
IT Services
Mission
Staff
Planning Documents
Computer Labs
Computer Policies
MS Office Work At Home Agreement

Our Mission

The mission of Information Technology Services is to provide outstanding Information Technology support and service to all faculty, staff, and students of Madisonville Community College, while supporting the KCTCS technology plan.

2006-2007 Goals for Improvement

  1. Improve Communication

    The IT department will work to improve communication with our end-users, as well as within the department. This improved communication will foster better service provided by the IT department and better understanding by our end-users.

  2. Increase Effectiveness

    The IT department will strive to become more effective through improved communication, better use of technology, and going out of our way to make sure we provide the highest possible service level. We will strive to improve our processes to provide the quickest problem resolution possible.

  3. Improve Perception

    Through the completion of the first two goals, the IT department wants to improve the perception of the department to be that of a first-class organization.

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Information Technology Services Staff

For assistance, dial the IT Helpdesk at: (270) 824-8604.

Photo of Eric Ramsey, Information Technology Support Specialist
Eric Ramsey, Information Technology Support Specialist
Office: John H. Gray Building, Room 227
Phone: (270) 824-8574
Email: Eric.Ramsey@kctcs.edu
Photo of Teresa Long, Information Technology Support Specialist
Teresa Long, Information Technology Support Specialist
Office: John H. Gray Building, Room 227
Phone: (270) 824-1717
Email: Teresa.Long@kctcs.edu
Photo of Tim Trice, Information Technology Support Specialist
Tim Trice, Information Technology Support Specialist
Office: John H. Gray Building, Room 227
Phone: (270) 824-8655
Email: Tim.Trice@kctcs.edu

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